Brand of your Appliance * Select Admiral Amana Bosch Broan Crosley Dacor DCS Electrolux Fisher & Paykel Frigidaire GE GE Monogram Haier Hotpoint InSinkErator Jenn-Air Kenmore Kitchenaid LG Magic Chef Maytag Miele Roper Samsung Speed Queen Thermador Viking Whirlpool Zephyr Other
Type of Appliance * Select Cooktop Dishwasher Dryer Freezer Garbage Disposal Grill Ice Machine Microwave Range Range Hood Refrigerator Trash Compactor Wall Oven Warming Drawer Washer Other
What kind of appliance are we working on? *
Type of Cooktop * Select Electric Gas Induction
Type of Dryer * Select Electric Gas
Type of Freezer * Select Chest Upright
Type of Microwave * Select Countertop Drawer Over the Range
Type of Range * Select Electric Gas Induction
Type of Refrigerator * Select Bottom Freezer Side by Side Top Freezer Under Counter
Type of Wall Oven * Select Electric Gas
Type of Washer * Select Front Load Portable Stack Laundry Center Top Load
What's the trouble with your dryer? * Choice 17 Broken knob or button Door/lid locking/not locking Missing or replace parts never stops running no heat but tumbles No power Other not listed Smells or has an odor stops or pauses mid-cycle taking too long to dry clothes Timer not advancing Vibration Will not start
What's the trouble with your cooktop? * Choice 16 Burner bowl issues (chipped / cracked / broken) Burner operation issues Cleaning issues Cooktop damp / moist Cooktop still too hot to touch Installation issues Lights Missing or replace parts Noisy Odors Other not listed Surface exterior chipped / cracked / broken
What's the trouble with your dishwasher? * Choice 22 Detergent cup issues dishes not coming out clean door latch issues drain issues drying issues leaking / flooding lights and/or control panel not working Missing or replace parts no water noisy Not working / no power odors / stains Other not listed racks steam rising sudsing / foaming timer will not advance wash tower/spray arms sticking
What's the trouble with your garbage disposal? * Choice 10 Missing or replace parts Need to replace disposal Noisy Not working Other not listed Will not shut off
What's the trouble with your cooking appliance? * Choice 1 Burner bowl issues (chipped / cracked / broken) Burner operation issues Cleaning issues Cooktop damp / moist Cooktop still too hot to touch Door / window / storage Issues Installation issues Lights Missing or replace parts Noisy not cooking / no heat not working / no power Odors Other not listed Oven not working properly / wrong temperature Oven preheating issues Oven will not turn off / stays warm Surface exterior chipped / cracked / broken
What's the trouble with your range hood? * Choice 1 Fan not working Installation issues Lights Missing or replace parts Noisy Odors Other not listed
What's the trouble with your refrigeration appliance? * Choice 19 Baskets / bins / shelves Does not run at all Door / handle issues Icemaker / dispenser issues leaking / sweating / condensation / frost Missing or replace parts Missing or replace parts Noisy Operation Not Cooling / No cool Odor Other not listed Outer case hot to the touch Red glow Runs too often Too cold
What's the trouble with your washing machine? * Choice 3 Broken knob or button Dispenser issue (fab softener, detgergent, bleach) Door/lid locking/not locking Missing or replace parts No power Noise while draining Noise while spinning Noise while washing Not draining Not filling Not spinning and/or washing Other not listed Smells or has an odor Sudes/water on the floor Timer not advancing Vibration Wash performance Washer never stops Washer stops or pauses mid-cycle Water level Will not start
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What form of communication should we respond with? * By Email By Phone